Sauna Emergency Procedures

These sauna emergency procedures explain how Sauna Hus prepares for and responds to unexpected situations. While emergencies are extremely rare, clear procedures help ensure the safety and wellbeing of all guests and staff. Our team is trained to act calmly and appropriately should any issue arise during a session.

Sauna Hus operates within the Cyder Farm campsite in Suffolk and follows structured safety protocols for small group sessions. Staff are present during operating hours and emergency access routes are maintained at all times.

Feeling Unwell in the Sauna

Heat affects everyone differently. If you begin to feel dizzy, lightheaded or uncomfortable:

  • Leave the sauna immediately
  • Inform a member of staff
  • Sit or lie down in fresh air
  • Drink water and cool gradually

Guests are encouraged to listen to their bodies and exit the sauna before discomfort becomes severe. Cooling down and hydration are always prioritised.

If symptoms persist or appear serious, staff will assess the situation and contact emergency services if required.

For additional guidance before attending, please refer to our sauna use guidelines:

Wood fired sauna at Cyder Farm in Suffolk

Dehydration and Heat Awareness

Hydration is essential before, during and after sauna use. Signs of heat exhaustion may include headache, fatigue, nausea or weakness. If any of these symptoms occur, leave the sauna and cool down gradually.

For general public advice on heat safety and wellbeing, please refer to the official NHS guidance:
https://www.nhs.uk

Injury and Medical Emergency Procedures

If a minor injury occurs:

  • Notify staff immediately
  • First aid equipment is available on site

In a serious emergency:

  • Staff will contact 999 without delay
  • Clear access routes are maintained for emergency vehicles
  • Site location details are readily available for responders

Mobile phone reception is available at Cyder Farm.

Fire Safety and Sauna Emergency Procedures

Sauna Hus uses a wood fired stove that is operated by trained staff only. Guests must not attempt to adjust the stove, add fuel or interfere with ventilation systems.

In the unlikely event of fire:

  • Exit the sauna calmly
  • Move to the designated safe area
  • Follow staff instructions

Fire extinguishers are positioned nearby and inspected regularly. Wood fuel is stored safely away from the main structure.

Sauna Hus follows UK fire safety best practice for small facilities.

Responsible Sauna Use

Sauna emergency procedures information displayed at Sauna Hus

Following these sauna emergency procedures ensures a safe and comfortable experience for everyone.

Guests should:

  • Avoid alcohol before sauna use
  • Inform staff of any medical concerns
  • Respect heat limits and cooling periods

Sauna is not a medical treatment and does not replace professional healthcare advice. When used responsibly, it can form part of a wider wellbeing routine. You can learn more about the health benefits of sauna use here:

Contact During an Incident

If you have questions before attending, please contact us directly. Clear communication helps maintain a safe and well-managed environment for all Sauna Hus guests in Suffolk.

Please follow staff instructions at all times during an incident.